People pattern their working relationships in clusters resulting in 'systems' of self-organisation

and storytelling and from these we can learn something of great value.

But why would we want to?

Business problems can, at times, be complex and complicated.  Traditional approaches of engagement and ownership during periods of change can fail to make a sustainable difference. 

Surveys conducted within organisations produce statistical data, which, when taken out of

context, don't always make sense, simply reinforcing or reflecting the prevaling culture and

general climate, resulting in the accusation "but we already know this".

Attempting to manage in high levels of uncertainty using ordered models and applications often

fails to provide the insight that is required to take action and solicit change.

We at OFQT are fortunate to work within the Cognitive Edge network, which focuses on

using rejuvenating management practices in organisations and teams that are faced with

intractable problems or uncertain and complex situations. 

We help organisations scan their environment using narrative to make sense of a situation so

that meaningful decisions can be made about quality improvements.

 

SenseMaker™

Having the ability to see the world through the 'eyes' of customers, clients or the workforce and then being able to interpret large numbers of ideas and multiple perspectives is now possible using the very latest Cognitive Edge SENSEMAKER SUITE™ 

The software indexes, filters and stores opinions electronically and

then generates reports, presenting information about patterns and trends. 

When analysed, this can provide valuable knowledge that enables an organisation to increase its ability to solve problems, make decisions, be creative and enhance quality improvement intitiatives.

In using the Cognitive Edge 'narrative capture' techniques, storytelling, sensemaking and lots of 'hexagons', we at OFQT are able to gather numerous views and opinions in an objective and

non-invasive way allowing the organisation or service to see issues with fresh new eyes.

 

Introduction to Sensemaker™ by Dave Snowden

 

Working with Cognitive Edge methods can be summed up in the following quote:

 

Are you ready to try something that really works?

CONTACT US direct to arrange a no-obligation visit and discuss how to get started on your

journey towards making sense of your organisation.